Shipping policy

Last updated: 07/05/2026

We aim to get your order to you as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days.

As each item is made to order through our print-on-demand process, processing times may occasionally be slightly longer during busy periods or product drops.

Shipping Times

Once dispatched, estimated delivery times are:

  • United Kingdom: 3–7 business days
  • Europe: 5–10 business days
  • International: 7–14 business days

Delivery times are estimates and may vary depending on location, customs, or courier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking details (where available).

Please allow up to 48 hours for tracking information to update.

Shipping Costs

Shipping costs are calculated at checkout and vary depending on your location and order size.

We may occasionally offer free shipping promotions, which will always be clearly shown on the site.

Delays

While we do everything possible to meet delivery estimates, delays can occasionally occur due to factors outside our control, including courier disruptions, customs processing, or peak demand periods.

We appreciate your patience in these situations.

Incorrect Address

Please ensure your delivery details are correct at checkout.

We are unable to take responsibility for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately at ignite.query@gmail.com

Lost or Missing Orders

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll work with the courier to resolve it as quickly as possible.

Once an order is marked as delivered, we are unable to take responsibility for loss or theft.

International Orders

International shipments may be subject to customs fees or import duties depending on your country.

These charges are not included in our pricing and are the responsibility of the customer.

Need Help?

If you have any questions about your order, reach out to us at:

Ignite.query@gmail.com